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Exemptions From Directory
Assistance Charges
A Verizon certification indicating a visual or physical disability will give
a residential customer an exemption from directory assistance charges.
Be sure to apply for both directory assistance and operator assisted local
calling.
To request an application form, call
Verizon Center for Customers with Disabilities
800-974-6006
E-mail: vccd@verizon.com
This phone number works for both voice and TTY (for the hearing-impaired).
Expect a few beeps before the line is answered
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